Makers of the Finest Equestrian Jewellery

ESTABLISHED 1990

Shipping & Returns

Delivery Charge:

All UK orders are charged at a flat rate of £8.00 per delivery. Shipping to Ireland is charged at £10. The rest of the world is priced per order, so please get in touch if you have any questions.

Time for Delivery:

We endeavour to get your products to you as quickly as possible. If a product is in stock it will usually be delivered to your front door within 7 days. If it is not in stock it may take up to 35 working days.

Delivery Confirmation:

You will receive confirmation of your order once the checkout process is complete. You may also print off the final screen for your records. If you would like to receive your order on a specific date please let us know and we will do our best to comply.

Faulty Goods:

You have seven days from date of receipt of your goods to inspect them for faults. If the goods are faulty please contact us by phone or email within seven days, quoting the date of order and the order number. We will reimburse postage costs of faulty goods returned for inspection. All faulty products will be replaced without charge.

Cancellation of Order:

You may cancel an order within 7 working days provided it has not already been despatched.

Returning Goods:

You may return goods within 7 days provided the product(s) are in original condition and any packaging has not been removed or damaged. Costs for returning non-faulty goods is the responsibility of the customer. At out discretion we may accept return of goods after the 7 day period but we will need to charge a re-stocking fee.

Undelivered Goods:

If any part of your order is not delivered please contact us within 7 days and we will investigate the cause. If necessary we will send replacements.

We're Here to Help:

If you have any concerns about the delivery of your products please contact us and we will be happy to help.